Routine Form Updates & Data Organization:
1.Assist in updating North America price quotations for Judydoll & COLORROSE, including 69-code, SKU Chinese/English names, version (overseas/domestic), images, pack specifications, case specifications, gram weight, net content, MSRP (DTC site).
2.Assist in updating Judydoll’s distributor & dealer price lists (supply price & MSRP) – by country, by customer, by SKU.
3.Assist in sales data requests and organization – global/China/US, SPU sales by shade and sales mix for customer assortment reference.
4.Assist in integrating customer sales database – consolidate data by month, by door, by SPU, by SKU.
Customer Request Management:
1.Orders: Confirm orders and daily tasks – check consistency of 69-code, SKU Chinese/English names, gram weight, case specifications, pack specifications.
2.Labels: Coordinate with Canadian clients for bilingual English-French labels (French translation); manage label production for Canada & US and liaise with warehouses.
3.Order documentation follow-up: Prepare and coordinate invoices, shipping documents for key accounts.
4.Warehouse coordination: Understand Shanghai warehouse & GoodCang warehouse shipping processes, case specifications, carton dimensions, gross/net weight confirmation.
5.Import qualifications: Match MOCRA / FEI number / FDA by SKU, provide screenshots or codes, MSDS, COA, ocean guarantee letter, air guarantee letter confirmation.
6.After-sales: Collect product quality issues, coordinate with Quality Department and Development Department.
7.Sample & promotional material shipping: Domestic/US – Hailong & GoodCang, tracking number follow-up.
8.Supply chain & freight forwarder & warehouse coordination: For PR kits and giveaways, need to coordinate directly with supply chain, warehouse, and freight forwarder, prepare customs declaration documents.
9.Brand assets collection: Gather product lifestyle images, white background images, model images, shade images as requested by customers; organize them into cloud drive.
US Offline Events:
1.Product shipment from GoodCang and prepare shipping list, place orders at GoodCang.
2.Ship promotional materials.
3.Material design coordination with graphic designers, sample confirmation, and sample shipment to the US. Others: Follow up with various departments for approvals (due to time zone differences)
*Paid Internship