Information Technology Internship Opportunity
Position: IT Support Intern
Location: Headquarters
Duration: May 2026 - August 2026
Department: Information Technology
Position Overview
We are seeking a motivated and detail-oriented IT Support intern to join our team at Headquarters in Farmington Hills, MI. The IT Support Intern is an entry-level position responsible for supporting the IT department with the upgrading and deployment of computers and mobile devices, including cell phones, hotspots, and tablets. A successful IT Support Intern must have a foundational knowledge of technology hardware and a willingness to learn. Strong attention to detail, the ability to follow established processes, and a customer service mindset are essential for ensuring devices are properly configured and delivered to employees in a timely manner.
Responsibilities And Job Duties
• Provide responsive level one IT support to employees on a variety of technology issues.
• Configure, deploy, & maintain new Windows computers and peripherals.
• Maintain and update employee asset inventory.
• Deploy employee mobile devices including cell phones, hot spots, and tablets.
Required Qualifications
• Familiarity with setting up Personal Computers and installing software.
• Excellent communication skills and the ability to explain technical concepts to people with a variety of skill sets.
• Independent problem-solving and critical thinking.
• Self-motivated desire to continuously build knowledge and skills.
This position is a member of the Information Technology Team reporting to the IT Help Desk Supervisor.