Overview
This internship will support the Lowes Foods eCommerce organization on a series of digital merchandising initiatives that support category improvements. This position will report to our eCommerce Merchandising Specialist. In this role, you will be right in the middle of a fast-paced part of our business and given the opportunity to participate in a variety of important responsibilities. This position will primarily be hybrid, with some time spent in the Lowes Foods corporate office in Winston-Salem, NC. In office time will be planned accordingly. This is a great opportunity to be directly involved with the very fast-paced and highly disruptive grocery ecommerce market and learn the fundamentals of eCommerce retail, information technology, and customer service.
Responsibilities
Overview /Key Responsibilities :
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• Assist in managing and optimizing our e-commerce website.
• Help maintain product listings, including descriptions and images
• Support guest services by addressing online inquiries and resolving issues.
• Provide insights and suggestions for improving user experience .
Projects :
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• Category Merchandising:
• Work with the Merchandising Specialist to focus on a category and department digital shelf , both first and third party . Partner with the Category Managers to identify problems within the online digital shelf and image repository. Once problems are identified , use your time to work with departments and managers to solve these problems and align the digital shelf.
• Support the Merchandising Specialist in setting up new items .
• Align with category management on online category revamps.
• This will include a review of existing hierarchy, items and landing pages.
• Special Projects:
• Supports other projects as directed by the eCommerce Merchandising Specialist.
• At Lowes Foods, we are all about disruptive concepts, and the eCommerce team helps to bring those visions to life online. You will have the opportunity to:
• Work with sponsor teams and IT partners.
• Participate in deep dive sessions.
• Help define requirements, ensuring we are bringing the business vision to reality.
Qualifications
• Proficient in excel and google
• Basic understanding of SEO, online merchandising
• Ability to analyze sales data and identify patterns
• Interest in consumer behavior
• Highly organized and detail oriented
• Comfortable working with fast changing priorities
• Problem solving mindset
