IT Project Management & Delivery Intern (Shared Services / PMO)
Location: Tallahassee, FL (Hybrid)
Duration: Summer Internship (10–12 weeks)
Reporting to: Shared Services / PMO leadership (matrixed with Delivery)
Position Overview
We are seeking a highly motivated Project Management & Delivery Intern to support our IT Shared Services organization. This role is designed for a student who is interested in how strategy, planning, and execution come together across a portfolio of technology initiatives.
The intern will work closely with Project Managers, Delivery Managers, and Product partners to support project execution, portfolio reporting, and tooling enablement, while gaining hands-on exposure to how a modern IT organization manages intake, prioritization, and delivery at scale. This is not a shadow-only internship — the intern will own real deliverables that help improve visibility, consistency, and outcomes across the PMO and Delivery functions.
Key Responsibilities
Project & Delivery Support
- Support active IT projects by assisting with scheduling, status tracking, action item follow-ups, and risk/issue documentation.
- Partner with Project and Delivery Managers to ensure project plans, milestones, and dependencies are kept current in approved tooling.
- Help prepare weekly and monthly project status updates for leadership and cross-functional stakeholders.
Portfolio & Reporting Enablement
- Assist in building and maintaining portfolio-level views that roll up project status, health, and key milestones across multiple workstreams.
- Support standardization of dashboards and readouts used for Shared Services, PMO, and executive-level visibility.
- Help reconcile project lists, intake requests, and roadmap views to ensure leadership has a single, reliable source of truth.
Tooling & Process Learning
- Learn and actively use the organization’s project management tooling (e.g., Smartsheet), including timelines, dashboards, and basic automations.
- Support documentation of intake flows, stage gates, and common PMO artifacts to reduce friction and improve onboarding.
- Participate in tool evaluations, demos, or optimization efforts as the organization continues to mature its PM and portfolio capabilities.
Process Improvement & Special Projects
- Identify opportunities to streamline PMO and delivery processes and help implement improvements.
- Support Shared Services initiatives such as intake optimization, capacity visibility, or cross-team coordination efforts.
- Contribute to post-project reviews or lessons-learned activities.
What You’ll Learn
- How enterprise IT organizations manage project intake, prioritization, and execution.
- How PMO, Delivery, Product, and Finance partner to manage a portfolio of work.
- Practical experience with project management tools, reporting, and executive-facing dashboards.
- How to communicate clearly across technical and non-technical stakeholders.
Preferred Qualifications
- Currently pursuing a degree in Business, Information Systems, Project Management, Data/Analytics, or a related field.
- Strong organizational skills and attention to detail.
- Comfortable learning new tools and working with structured data.
- Clear written and verbal communication skills.
- Interest in project management, delivery, operations, or technology strategy.
Nice to Have
- Exposure to Agile, Waterfall, or hybrid project management approaches.
- Experience with spreadsheets, dashboards, or reporting tools.
- Curiosity about how organizations scale work across teams.
