Department: UGC Management - Event Team
About Bigo:
At Bigo, we are passionate about providing a dynamic live-streaming platform for everyone. We believe in fostering an inclusive work environment that encourages growth and innovation.
Internship Overview:
We are looking for a proactive and detail-oriented individual to join our UGC Event team as an Operations Intern. This internship offers a unique opportunity to gain practical experience in operations management while supporting various essential functions that drive our company's success.
Key Responsibilities:
As an Operations Intern, you will be involved in the following tasks:
• Support daily creator program operations, including creator list maintenance, eligibility checks, activity tracking, and in-app messaging to hosts for performance reminders, event follow-ups, and ongoing engagement.
• Assist with event execution, including registration tracking, whitelist updates, leaderboard monitoring, and reward verification.
• Maintain Google Sheets / Excel trackers for creator performance, event participation, payout status, and operational records.
• Review reward eligibility based on event rules, flag data discrepancies or missing information, and prepare files for reward and incentive distribution to hosts.
• Draft and polish creator-facing messages, event announcements, and internal operation notes.
• Prepare weekly summaries on campaign performance, creator activity, reward cost, and operational issues.
• Coordinate with internal teams such as Data, Design, and Marketing when needed.
Qualifications:
• Currently pursuing or recently completed a Bachelor's or Master's degree.
• Excellent communication skills, both written and verbal.
• Proficiency in SQL and Google Sheets.
• Comfortable working in a fast-paced environment with changing event rules, priorities, and deadlines.
• Attention to detail and a proactive approach to problem-solving.
• Ability to prioritize tasks effectively, manage time well, and meet deadlines.
Skills and Competencies:
• Time management: Ability to prioritize tasks effectively and meet deadlines.
• Analytical thinking: Capacity to analyze data and draw meaningful insights.
• Team player: Willingness to collaborate with colleagues and contribute to a positive work environment.
• Adaptability: Openness to learning and embracing new challenges.
